Vendor setup · Transcription

Set up Deepgram

Deepgram turns the physician's audio into text using its nova-3-medical model. It is the lowest-cost option and our recommended default for transcription.

Transcription (STT) BAA available on request ~CAD $8/mo at ~440 notes

Role in DirectScribe
Transcription — converts your dictation to text.
Where your audio goes
To Deepgram over an encrypted (TLS) connection, and nowhere else.
Privacy paperwork
Deepgram will provide a Business Associate Agreement on request.
Typical cost
See the cost breakdown.

Create your API key

  1. Create a Deepgram account

    Go to console.deepgram.com and sign up. New accounts include free credit to start.

  2. Open the API Keys page

    In the Deepgram Console, select your project, then open API Keys from the sidebar.

  3. Create a key

    Click Create a New API Key, name it DirectScribe, and give it a role that allows usage (Member is fine). Copy the key — Deepgram shows the full value only once.

  4. Paste it into DirectScribe

    In DirectScribe, open Settings → Providers → Transcription, choose Deepgram, and paste the key. It is saved to your macOS Keychain.

Privacy paperwork

BAA — available on request

Deepgram will enter into a Business Associate Agreement with you on request. If your practice's privacy assessment calls for a signed vendor agreement before you send any patient-derived audio, contact Deepgram to put one in place first. Confirm the current terms directly with Deepgram.

Not legal advice — see the Compliance Centre. You decide, with your privacy advisor, whether a vendor's terms meet your obligations under PIPEDA and your provincial health-privacy law.

Back to download Set up an intelligence vendor